What to fix first
For Neha: the vendors and products where one reason stands far above normal. Each one links to the customers' own words. Numbers tagged Test data are counted on the synthetic test data.
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At Dhaga's scale
The test data below is scaled down. This is the problem in the numbers Dhaga gave us, with the arithmetic shown.
Where the brief numbers come from
Headline numbers
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Return drivers
What is causing the most returns? Click a reason to see its trend.
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Problem spots
Which vendor, product type and size stand out? Click a row to read the comments behind it.
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Locations
Which city has which problem, compared with everywhere else?
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Trend
Is it getting better? Returns per month, this year against last year.
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What we still need from Dhaga
We didn't guess these. Each one changes what the page above can promise.